TPMLast updated: October 2026
Who we are
TPM Security System Ltd. (“TPM”, “we”) is a low-voltage contractor based in British Columbia. This policy explains how we handle personal information collected through this website and when you contact us.
What we collect
- Contact details you provide in forms: name, email, phone number, company and project location.
- Project and property information: the systems you’re interested in, property type, notes, and any photos, drawings or videos you upload.
- Job applications: résumé, work history, certifications and the answers in our application form.
- Basic website data: we don’t use analytics or advertising cookies on this website. Our web host keeps standard server logs (such as IP address and pages requested) for security.
Why we collect it
- To respond to your enquiry, plan your system and prepare a proposal.
- To schedule and carry out service, and keep a record of work done.
- To consider applicants for current and future roles.
- To improve this website.
We use your information only for the purpose you gave it to us, or for purposes you’d reasonably expect. We don’t sell personal information.
Photos and drawings of your property
Images of a property’s layout and security equipment are sensitive. We use them only to design, quote and service your system, share them only with team members who need them, and never publish them without your written permission.
How long we keep it
| Information | Kept for |
|---|---|
| Enquiries that don’t become projects | 12 months |
| Project and service records | As long as needed for warranty, service and tax requirements |
| Job applications | 12 months |
When information is no longer needed, we delete or destroy it securely.
Who we share it with
We share information only when it’s needed to deliver our services: for example, with equipment manufacturers for warranty claims, or with service providers who host our email and website. These providers must protect it. We may also disclose information when the law requires it.
How we protect it
We use reasonable safeguards, including access limited to staff who need it, secure email and file storage, and strong passwords.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent for future use, subject to legal or contractual limits. Contact our privacy officer below. If you’re not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
Contact
Privacy officer: Mohammad Ansari
Email: info@tpmsecurity.ca
Phone: +1 778 929 2452